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Find out how we use and protect the personal data that you provide to us.
We are committed to the privacy of all visitors of www.pierreetsol.com (our web site). Please read the following policy to understand:
By registering as a user of all services provided by us on this web site and / or using this web site in general, you consent and agree to our use of your personal information by us in accordance with this policy.
Our web site and its web pages are operated by the 2D group SPRL - negotiating (under the name of Pierre & ground), a company registered in Belgium. Our head office is: 442 floor of Lille to 7500 Tournai - Belgium. Our company registration number is the BE0883.298.529. Our VAT number is the BE0883.298.529. 2D group SPRL and the different brands that belong to 2D group BVBA are commonly referred to as 'we', 'our' or 'us' in this policy.
A list of the different brands that belong to 2D group BVBA can be found at http://www.2dgroupe.com/ .
2D group SPRL is a data controller registered with XXX under the xxx registration number.
This means that we are responsible and monitor the treatment of the personal data we collect about you.
The details of the notification from 2D group SPRL to the regulator for the protection of the data can be found in the public registry of the xxx at xxx address data controllers.
For the purposes of this policy, references to «»you«or «»your"refer to users of our web site and / or a customer of our products and services.
Your use of our web site is also governed by the terms of our web site. Please ensure that you have read and understood the Terms and Conditions of sale In addition to this policy.
1.1 we collect personal information about you when you:
1.2 personal data collected in the manner above may include:
1.3 it can happen that you provide us with information classified as "categories of personal data" (for example, if you provide us with any special instructions regarding the delivery of your product because of your disability). We will only process this data for the purpose of providing the products (for example, by completing the delivery) and in accordance with the requirements of the general EU regulation on the protection of data 2016/679 (GDPR). You can choose to provide us with specific categories of personal data.
1.4 If you provide personal data to someone else when you order a product, you confirm that you have the permission of that other person to share their personal data with us.
1.5 we may monitor and record communications with you (such as phone conversations and emails) in order to maintain the standards of customer service, to assist the training of personnel and prevention activities / control against fraud.
1.6 If you publish material on our social media pages, this material is also subject to the policies of these sites. Please note that we have no control over these policies and you should be familiar with the content of these policies before posting.
2.1 we may collect personal information about you so that we can:
2.2 we use your personal data only in the circumstances described in paragraph 2.1, where permitted by law, and when:
2.3 we want to send you information by mail, email, telephone (including automated calls), text message (SMS) or others on our products and services, our contests and special offers that may interest you.
2.4 we will not send marketing messages only when you check the consent box corresponding when you provide us with your personal data.
If you have agreed to receive such marketing from us, you can unsubscribe at any time. For more details on how to request to be removed from our mailing list, please refer to section 4 of this policy.
2.5 we do not hold or store any payment details you give us when you order a product. All payment details you provide will be stored by the provider of third-party payment concerned (for example, PayPal or Worldpay).
3.1 we may share your personal information with the third following who may use it for the same purposes as described in section 2 above:
3.2 we may also share your personal data with third parties in order to meet our legal and regulatory obligations.
3.3 We sell and not only sell your personal data to third parties for marketing purposes.
4.1 if you opted for our mailing list and you no longer want to receive our newsletter or other promotional communications, you can choose to no longer receive such communications by following the instructions included in each communication. You can also exclude in:
4.2 Please note that you may still receive communications from us until we have had a reasonable opportunity to deal with your request.
5.1 in the case where we need your consent to store and process your personal data, we will ask you to tick a box on the form or the relevant web page requiring consent. By checking these boxes, you indicate that you have been informed of the reasons why we collect your personal information, how it will be used, for how long they will be kept, who else has access and what are your rights in as a data subject (everything is set out in this policy).
6.1 to protect your personal data, we have implemented policies and procedures ensuring that only authorized personnel have access to your personal data, that personal data are processed and stored securely and that all systems that can access personal data have the necessary security measures in place.
6.2 Please note that the web is not a secure medium and we cannot guarantee the security of the data you disclose online. You accept the security risks inherent in the provision of information and transactions online on the web and are not responsible for any violation of your rights of protection of data due to the transmission of your personal data on the web.
We will retain your personal data as long as is reasonably necessary for the purposes listed in section 2.1, except if we are required by law to keep your personal data for a longer period.
8.1 you can exercise your rights by contacting us using the contact information in section 15 of this policy.
The right of access to the personal data we hold
8.2 at any time, you can contact us to request personal data that we hold about you as well as the reasons why we have this personal information, who has access to personal data and where the data were obtained personal. Once we have received your request, we will respond within a reasonable period (and in any case not later than 30 days from the date of your request). Please write to our data protection officer to ask to see your personal data.
The right to correct and update the personal data we hold about you
8.3 If the data we hold about you is obsolete, incomplete or incorrect, you can let know us and we will ensure that they are updated. If you fear that one of the personal data we hold about you is incorrect and you may not be able to change it yourself, please write to our privacy officer data.
The right to erase your personal data
8.4 If you feel that we should no longer use your personal information or that we have not the right to use your personal data, you can ask that we remove the personal information that we hold. When we receive your request, we will confirm whether the data has been deleted or will tell you the reason why they cannot be deleted. Please write to our data protection officer to request the deletion of your personal data.
The right to oppose the processing of your personal data
8.5 you have the right to ask us to stop processing your personal data. Upon receipt of the request, we will contact you to tell you if we are able to comply or if we have legitimate reasons to continue to process your personal data. If we deal more with your personal data, we can continue to keep your personal data for complying with your other rights or our legal regulatory obligations. Please write to our data protection officer to ask us to stop processing your personal data.
The right to ask to stop contacting you for direct marketing
8.6 you have the right to request that we cease to contact you for direct marketing. You can find more details about it in section 4 of this policy.
The right to the data portability
8.7 you have the right to request that we transfer your personal data to another controller. Once we receive your request, we will comply when this is feasible. Please write to our data protection officer if you wish that we transfer your personal data to another controller.
9.2 a cookie is an element of data that a website can send to your computer (or other electronic device), which may then store it on your system. Cookies allow us to know who has seen which pages and advertisements on our web site, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Non-personal information such as browser type, operating system and domain names can be collected during the use of the website by visitors and this information can be used by us to measure the the number of visitors to the site. Unless you have indicated your objection when disclosure of your contact information, our system will issue cookies to your computer when you log in to the web site.
Consent for cookies
What types of cookies do we use?
First party cookies : We set up these cookies and they cannot be read by us.
Persistent cookies : We may use persistent cookies that are saved on your computer for a specified period (usually 1 year or more). They will not be deleted when the browser is closed. We use persistent cookies to recognize your device for more than one session of navigation.
Session cookies : We use session cookies which are stored only temporarily during a browsing session and will be deleted from your device when the browser is closed.
Third-party cookies : May we use a number of third-party vendors who also install cookies on our web site in order to perform the services they provide. These cookies are known as third-party cookies.
The cookies we use can be divided essentially into four categories according to the function they perform on the web site.
Essential cookies :
Essential cookies allow a web site to work best. This means for our web site, make your purchase as simple as possible experience. The site requires cookies necessary for:
Essential cookies are not dangerous for your computer and store personal data such as your credit card details.
Functionality cookies :
Functionality cookies are designed to save personal data, such as names and addresses, which they return to the site, will not need to be filled again. Functionality cookies remember also information such as your response if you are asked to complete a questionnaire to remember to avoid unnecessary repetition. In short, cookies feature are the following:
Third-party cookies :
Third-party cookies determine which ads are most likely to be preferable to a customer based on their interest. These cookies allow also to assess the effectiveness of an advertising campaign with the customers and limit the frequency to which the ads accordingly. The majority of third-party cookies are placed on the computer of a buyer by selected advertising organizations to which we have granted you that permission. These cookies are used to remember when customers visit our web site and then inform our advertising agencies so that they can provide advertisements of relevant interest. To sum up, third-party cookies are the following:
The information stored in third-party cookies to display advertisements are completely anonymous and don't contain any of your personal data.
We incorporate sometimes content from web sites. Therefore, when you visit a page containing such content, cookies from these sites may be presented to you. We do not control the dissemination of these cookies and you should check the website of the third party concerned for more information.
The details and functions of categories of cookies currently used on our website are presented in the following table:
|PHPSESSID||Stores the identifier of the session.|
|sc.ASP.NET_SESSIONID||Stores the identifier of the session.|
|_uetsid||Microsoft Bing Ads Universal Event Tracking (UET) cookie performance, stores the ID of the session.|
|sli_country||Way used internal to locate the client and show adequate results when searching the site.|
|affid_cookie||Used internally to find out if the customer has joined the site through advertising and marketing campaign.|
|SC. Status||This cookie is installed at the first SessionCam session. It allows to define if SessionCam to record the session or not.|
|Google Analytics||These cookies are used to collect information about how visitors use our web site. We use this information to improve the website experience.|
|_ga||Stores the session analytical data.|
|_gid||Stores the identifier of the session.|
|_utma||Identifies the customers and their sessions.|
|_utmb||To identify the new sessions/visits.|
|_utmc||Determines whether the client is a new visit/session.|
|_utmz||Save the campaign or source of a session and identifies how the customer has reached the site.|
|DoubleClick||This is used to place ads and marketing on third party web sites.|
|IDE||Select ads appropriate to the user; improves campaign performance reports; avoids display ads seen by the user.|
|NEST||These cookies are used by Google to store preferences and information from users when they view the pages with Google Maps.|
|Bing||This is used to place ads and marketing on third party web sites.|
|HOGSHEAD||Bing Ads uses the identifier of user Microsoft (HOGSHEAD) to count the valid clicks|
|MUIDB||Identifies a browser / a specific machine|
|__ssid||Identifier of the client session.|
|opt-out||If the client has chosen to no longer receive emails from VeInteractive.|
|ouuid||This cookie contains an ID digital anonymous. It is used to identify the user in the Veinteractive system. No personally identifiable information is collected.|
|ouuid_lu||This cookie contains a digital time stamp. It is used to store the last time that the user has been updated in the Veinteractive system. No personally identifiable information is collected.|
|c||This cookie contains an ID digital anonymous. It is used to identify the user.|
|tuuid_lu||This cookie contains a digital time stamp. It is used to store the last time that the user has been updated in the Veinteractive system. No personally identifiable information is collected.|
9.5 essential cookies that we use are necessary to allow you to treat the site and without these cookies, the site would not work properly. They allow the creation of the basket, checkout online and functioning of these features. Essential cookies are not dangerous for your computer and store any personal information such as your payment cards.
9.6 If you want to make sure that no other non-essential cookie is placed on your computer, please follow the steps described in paragraph 9.7. This will not delete existing cookies, but will ensure that no other non-essential cookie is placed on your browser during your visit to our web site. Note, however, that this means you lose some features on the site and may cause that it is more possible to buy certain products.
9.8 you can also adjust your browser to tell you when a web site tries to place a cookie on your computer (or other electronic device).
How you adjust your browser to stop accepting cookies or to let know you, depends on the type of web browser used by our computer. You can follow the instructions appropriate for your browser type by clicking on this link http://www.aboutcookies.org/default.aspx?page=2 (Please note that this link will open a new window and will lead to a page to an external website and that we are not responsible for the content of external websites).
9.9. remember that cookies do not contain confidential information such as your address, your phone number or your credit card details. We exchange cookies with web sites of third parties or external data providers. If you choose to disable cookies, you may find that certain sections of our web site will not function properly.
How to disable third-party cookies
9.10 users based in the European Union can visit http://www.youronlinechoices.com/FR to unsubscribe from these third party cookies. The site above is not connected to our web site and we are not responsible for its content. We only keep cookies for the duration of your visit to our web site, except in the case of cookies that remember you for your next visit or when you register your name to ID as stated above.
Your browser also generates other information, including the language in which the web site is displayed and your web Protocol address (IP address). An IP address is a set of numbers assigned to your computer (or other electronic device) during a browsing session when you connect to the web via your access to the web or your network provider (if you access the web, for example, through a computer at work). Your IP address is automatically recorded by our servers and used to collect traffic data about visitors to our web site. We also use your IP address to help diagnose problems with our server and to administer our web site. We do use your IP address to identify you personally.
Please note that our web site may contain links to other web sites accessible through our web site. These sites are beyond our control and are not covered by this policy. If you access other websites using the links on our web site, we are not responsible for the policies or procedures related to the data or the content of these linked web sites.
What is spam?
12.1 spam, also known as spam, is a commercial electronic message unsolicited, usually sent by e-mail, mass. Unsolicited means that the recipient has not given verifiable permission to send the message. Mass means that the message is sent as part of a larger collection of messages, all having substantially identical content. The term "spamming" refers to transmission, the show or the distribution of any unwanted commercial correspondence, especially in large quantities, through electronic means of communication.
Measures to prevent spam
12.2 we take the following measures to prevent spam:
Despite our sorting, it is possible that the historical e-mail addresses registered between 1992 and 25/05/2018 are still in our mailing lists and do not correspond exactly to the above measures. The allows to our mailing list is still possible.
13.1 we do not modify the headers of a message in such a way that the origin of the message is not clear.
13.2 no reached addresses are removed from all future mailings after a maximum of 3 failures.
13.3 all mailings contain clear and simple instructions to follow to avoid subsequent remittances and all reasonable attempts are made to facilitate the removal of a subscriber to his request circulation list.
13.4 the personal data that are submitted are available for employees who manage this personal information in order to contact members of our lists. We have implemented security policies to ensure that our mailing lists data are protected against theft and their misuse.
13.5 If you receive an email that you think is spam sent from or sent on behalf of 2D group SPRL, please inform us by e-mail using the e-mail below and we will review then the subject.
13.6 If you have any questions about our anti-spam policy, please write to us.
14.1 if you have any questions / comments on this general policy, you can write to us.
14.2 you can also write to our Data Protection Officer by mentioning 'Questions about security and privacy' by post to 2D group SPRL 442 floor of Lille - 7500 Tournai - Belgium.
15.1 we reconsider our policy regularly. We may change and update this policy from time to time. You should check this policy regularly to ensure that you have knowledge of the most recent version which will apply each time you use our web site.
15.2 when we made changes to this policy that affect how we use your personal data, these changes will be published on our web site, and the case may be, by e-mail.
16.1 all comments, questions and requests related to the use of your data are welcomed and should be addressed to:
The Data Protection Manager
2D group SPRL Limited, his manager
442 floor of Lille
16.2 this policy was last updated on May 21, 2018.